Terms and Conditions

These Terms of Service (hereinafter referred to as “Terms”) govern the use of our services and the relationship between ENVETEQ d.o.o. (hereinafter “Enveteq” or “we”) and our clients (hereinafter “you”). Please read these Terms carefully before using our services. By using our services, you agree to be bound by these Terms.

Description of Services

Enveteq provides services in the field of sustainable waste management, environmental protection, and business consulting. Our services include, but are not limited to: waste organization and management, documentation preparation and administration, waste management mediation, and environmental protection consulting.

Client Obligations

Clients using our services are required to provide accurate and complete information necessary for service execution. They are also responsible for ensuring that all submitted data complies with applicable laws and regulations.

Fees and Payment

Our service prices are available upon request and form part of the informational offer. Payment for services is carried out according to the terms stated in the offer or contract. Payments must be made according to the agreed conditions and deadlines, and all payments are made in euros unless otherwise agreed. For any questions related to payments, please contact us.

Returns and Complaints

If you are not satisfied with our services, please notify us in writing within 14 days of receiving the service. We will review your complaint and, if appropriate, take steps to resolve the issue. Refunds will be processed in accordance with applicable laws and regulations and depending on the validity of the complaint.

Liability

Enveteq is not liable for any damages arising from the use of our services, except in cases of intentional misconduct or gross negligence. Our liability is limited to the amount paid for the service that caused the damage.

Confidentiality

Your personal data will be handled in accordance with our Privacy Policy. We are committed to protecting your privacy and the security of your information.

Changes to the Terms of Service

Enveteq reserves the right to modify or update these Terms at any time. Any changes will be published on our website. Continued use of our services after such changes are published constitutes acceptance of the revised Terms.

Contact

For any questions or inquiries regarding these Terms of Service, please contact us via email at info@enveteq.com or by phone at ‪+385 1 562 7371‬.